Symptoms of a computer virus
If you suspect or confirm that your computer is infected with a computer virus, obtain the current antivirus software. The following are some primary indicators that a computer may be infected:
Note These are common signs of infection. However, these signs may also be caused by hardware or software problems that have nothing to do with a computer virus. Unless you run the Microsoft Malicious Software Removal Tool, and then you install industry-standard, up-to-date antivirus software on your computer, you cannot be certain whether a computer is infected with a computer virus or not.
- The infected file may make copies of itself. This behavior may use up all the free space on the hard disk.
- A copy of the infected file may be sent to all the addresses in an e-mail address list.
- The computer virus may reformat the hard disk. This behavior will delete files and programs.
- The computer virus may install hidden programs, such as pirated software. This pirated software may then be distributed and sold from the computer.
- The computer virus may reduce security. This could enable intruders to remotely access the computer or the network.
- You receive an e-mail message that has a strange attachment. When you open the attachment, dialog boxes appear, or a sudden degradation in system performance occurs.
- Someone tells you that they have recently received e-mail messages from you that contained attached files that you did not send. The files that are attached to the e-mail messages have extensions such as .exe, .bat, .scr, and .vbs extensions.
Symptoms that may be the result of ordinary Windows functions
A computer virus infection may cause the following problems:- Windows does not start even though you have not made any system changes or even though you have not installed or removed any programs.
- There is frequent modem activity. If you have an external modem, you may notice the lights blinking frequently when the modem is not being used. You may be unknowingly supplying pirated software.
- Windows does not start because certain important system files are missing. Additionally, you receive an error message that lists the missing files.
- The computer sometimes starts as expected. However, at other times, the computer stops responding before the desktop icons and the taskbar appear.
- The computer runs very slowly. Additionally, the computer takes longer than expected to start.
- You receive out-of-memory error messages even though the computer has sufficient RAM.
- New programs are installed incorrectly.
- Windows spontaneously restarts unexpectedly.
- Programs that used to run stop responding frequently. Even if you remove and reinstall the programs, the issue continues to occur.
- A disk utility such as Scandisk reports multiple serious disk errors.
- A partition disappears.
- The computer always stops responding when you try to use Microsoft Office products.
- You cannot start Windows Task Manager.
- Antivirus software indicates that a computer virus is present.
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